Reference

What You Agree To When You Use rtr2v

These terms set out the rules that apply to your rtr2v account — how deposits through bKash, Nagad, and Rocket are handled, what conduct is expected, and how disputes are resolved.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredOne account per personTerms subject to change
rtr2v What You Agree To When You Use rtr2v
TERMS CONTACT

Reach Us About Your Account Terms

Questions about how these terms apply to your account — including payment disputes via bKash, Nagad, or Rocket, account holds, or eligibility queries — can be directed to our support team. We aim to respond to all account-related queries through the channels below.

Live Chat Available directly from your account dashboard. Use this for urgent terms queries, including wallet disputes or account access issues that need a quick response.
Email Support Send detailed account or terms questions to our support address. Include your registered number and describe the issue — our team reviews each message individually.
Help Centre Our help pages cover common terms questions: account limits, wallet verification steps for bKash and Nagad, withdrawal conditions, and how to request account changes.
HOW WE HANDLE THIS

Account Security and Data Under These Terms

We take account security seriously. Your rtr2v account is protected by OTP verification on login and any withdrawal request — the OTP is sent to your registered mobile number, the same one linked to your bKash, Nagad, or Rocket wallet. No withdrawal is processed without that confirmation step. Account data is stored securely and not shared with third parties outside of what is required to process your wallet transactions.

Data Retention

We retain your account data for as long as your account is active and for a period after closure as required by applicable regulations in your eligible region. You may request a summary of your data at any time.

Cookie Policy

We use session and functional cookies to keep your account logged in and to remember lobby preferences like your last game category. You can adjust cookie settings from your browser, though some features may not work without them.

Account Changes

To update your registered mobile number or linked wallet — bKash, Nagad, or Rocket — contact support with identity verification. We do not allow wallet changes without confirming account ownership first.

Terms Requests

If you want to review the specific version of terms you agreed to, or request a correction to your account record, submit a written request through email support. We will respond within a reasonable time.

Common Questions About Your Account Terms

These are the questions we hear most often about how the terms apply day to day — account eligibility, payment rules, and what happens when something needs to change.

Account access depends on your location and whether online gaming is permitted under your local law. You confirm eligibility when you register. We do not accept accounts from regions where access is restricted.

Yes. Any deposit or withdrawal via bKash, Nagad, or Rocket is covered by these terms, alongside the individual wallet provider's own policies. Both sets of rules apply to your transaction.

We notify you via your registered account when terms change. If you continue using the platform after the update takes effect, that counts as acceptance. You can contact support if you have questions about what changed.

No. One account per person is a firm rule under these terms. Duplicate accounts may be closed and any balance held pending review. If you believe an error has been made, contact support directly.

Submit a request through email support with your registered mobile number. For data requests, we will provide a summary of what we hold. Account closure is processed once any pending transactions are resolved.

Disputes are handled according to the governing law stated in the full terms document, subject to your local jurisdiction. Eligibility and enforceability depend on your region and applicable local law.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.